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Hello, World.

I'm Adebisi Thompson.

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About

Let me introduce myself.

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Hi, I'm Adebisi! Currently, I'm a Technical Program Manager at Microsoft. In May 2020, I graduated from Georgia Tech with a Bachelor of Science in Computer Science. My concentrations within computer science were human computer interaction and artificial intelligence, with a keen emphasis on user-centered design and machine learning. Throughout my college experience, I was a member of the HackGT Marketing team and involved with my sorority, Alpha Xi Delta. I also had the opportunity to study abroad in Madrid, Spain and travel to 14 countries during my time there! On my website, you will find my work experience, favorite projects, and skillsets. Please reach out to me via LinkedIn if you want to chat!

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Experience

A combination of my work experience and exploratory programs.

Since my freshman year, I have had the opporotunity to intern and participate in exploratory programs at several top companies.

Work Experience

Technical Program Manager

Mar 2021 - Present

Microsoft

  • Manage customer feedback triage process for 17 engineering teams, maintaining monthly triage percentage of 98% feedback triaged
  • Design Power BI dashboard with custom Kusto queries to detect feedback spikes, leading to resolution of 26 issues within 60 days
  • Coordinate feedback loop between external and internal stakeholders for OS bugs and fixes to improve overall Windows experience
  • Lead project to establish unified feedback collection process for LLM plugins, collaborating closely with data scientists, product managers and software engineers
  • Write 46 auto-triage rules in C# and Python to auto-triage 40% of feedback and improve triaging efficiency for engineers

Customer Success Account Manager

July 2020 - March 2021

Microsoft

  • Spearhead account planning by identifying customers’ priorities and managing tactical initiatives to accelerate customer value
  • Partner with account team and customers to create programs aligned to customers’ goals and drive adoption of Microsoft services
  • Head 1:1 weekly Q&A sessions to educate team on achieving core priority metric and increased metric by 17.6% in 2 months
  • Lead monthly customer review meetings on service contract and programs to gain alignment and present business value
  • Orchestrate meetings between customer and Microsoft product SME to address knowledge gaps, and ensure optimum product value-realization

Teaching Assistant, Junior Design Part II

January 2020 - May 2020

Georgia Tech College of Computing

  • Tracked 30 CS project teams to ensure on-time submission of deliverables, and assisted in identifying and removing gaps
  • Investigated 23 software intellectual property litigations to expand future course curriculum and implications of software IP

Summer Analyst Intern

June 2019 - August 2019

JP Morgan Chase

  • Directed meetings to guide users through updated financial reporting application & ensure execution of quarter-end deliverables
  • Utilized Visio and advanced tools in Excel to create mappings for 12 reports and documented process of creating mappings

Software Developer Intern

June 2018 - August 2018

Bank of America

  • Created financial reporting chatbot with Python and in-house machine learning framework to bypass previous slow data filtering processes and streamline over 10,000 rows of auto-updating financial data into one source
  • Developed integration layer between chatbot and data source with Python RESTful web services in Agile environment
  • Implemented in Agile environment and documented process of creating chatbot

Business Analyst + Project Manager Intern

June 2017 - August 2017

Bank of America

  • Documented team business and system requirements with Python based language, Sphinx
  • Owned weekly status report deck creation process and used deck to track and escalate gaps within applications on team

Exploratory Programs

J.P. Morgan Launching Leaders

April 2018

J.P. Morgan Chase

  • Attended one-day program designed to give underrepresented minorities an overview of the career paths available within the Global Finance and Business Management team i

BlackRock Find Your Future Forum

April 2018

BlackRock

  • Participant in one-day program designed to give underrepresented females an overview of the career paths available at BlackRock

Freshman Enhancement Program

May 2017

Morgan Stanley

  • Participant in one-week program designed to give underrepresented minorities the opportunity to experience culture of Morgan Stanley
Projects

What I have created.

Throughout my semesters at Georgia Tech, I have created and protopyed several applications. Click the icons to view the applications.

Skills

What I use to create.

Currently, my strongest langauges are Python and Java, but I am always actively trying to learn new langauges, frameworks, and softwares. My familairty with skills, langauges, and frameworks range from basic to intermediate.

Java

Intermediate

Python

Intermediate

C

Basic

Swift

Basic

HTML/ CSS

Basic

Andriod Studio

Intermediate

RESTful Web Services

Intermediate

JavaFX

Basic

Agile/ Scrum

Intermediate

High-Fidelity Protoyping

Intermediate

Usability Testing

Intermediate

Heuristic Evaluation

Intermediate
Contact

Want to get in touch?

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Where to find me

Seattle, WA

Email Me At

bisithompson766@gmail.com

Message Me On

LinkedIn